Thank you for your interest in Visit Bloomington. We're currently hiring for the following:

 

Job Title: Visitor Experience Specialist

Visit Bloomington is hiring two people to consistently work approximately 15-20 hours per week for these available morning and afternoon shifts: 

Monday, Wednesday, Friday

  • 8:15am-12:45pm
  • one Saturday per month, 10:00am-3:00pm

Monday, Wednesday, Friday

  • 12:30pm-5:00pm 
  • one Saturday per month, 10:00am-3:00pm
Job Description

This is a part-time position staffing the front information desk in the Bloomington Visitors Center. Visitor Experience Specialists report directly to the Visitor Center Manager.

Duties & Responsibilities
  • Fulfill visitor inquiries including phone calls, walk-ins, digital, and written requests. High-quality customer service skills required to address visitor needs.
  • Must maintain a working knowledge of attractions, hotels, restaurants, and events throughout Monroe County. Need to be able to read a map and give accurate directions. This position is responsible for stocking current visitor information publications in brochure racks in the visitor center and 24-hour lobby.
  • Should be familiar with office equipment including multi-line phone system, desktop computer, copier, printer, fax machine, cash register, and more. Must master the ability to transfer phone calls throughout the building.
  • Basic computer skills such as working in Microsoft Office, Excel, Outlook, and web navigation are required as well as operating a point of sale system for the small retail store on site. Experience with CRM software is a plus.
  • The position also assists full-time staff on special projects when needed and other duties as assigned by Visitor Center Manager.
Qualifications:

High School diploma (or equivalent) or higher.

Compensation:

Hourly pay for this part-time position is $10.

Please send a cover letter and your resume to:

Teal Strabbing
Visitor Center Manager
teal@visitbloomington.com.